Policies: Returns, Refunds, Warranties

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You have 30 calendar days to return an item from the date on your receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with no cosmetic damage to box. Your item needs to have the receipt or proof of purchase. There is a %15 restocking fee for all returned or cancelled orders.

Once we receive your item, we will inspect it. We will immediately notify you on the status. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Credit card fees and shipping are nonrefundable. 

If you have any questions on how to return your item to us, contact us at info@PNWLED.com.

Restocking fee of 15% + Shipping 

Once we receive your item, we will inspect it and notify you. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Credit card fees and shipping are nonrefundable.